Hotel Night Audit Process – Hotel Front Office The discovery and collection of accounting error is what the hotel night audit process is about. A hotel night audit ensures the integrity of accounts through cross-referencing. Ledger accounts are compared to …
Front Office Selling Techniques – Hotel Front Office Here in this article we will discuss and understand various selling techniques used in today’s hospitality industry. Up sell (encourage a customer to consider buying a higher-priced product or service than originally …
Disciplinary Procedures – Hotel HR Planning & Development Disciplinary procedures is an important part in an organization. It is necessary for the employees to obey the rules, codes and policies laid by the organization. Aspects which shape an employee’s workplace …
Front Office Accounting System in Hotel A front office accounting system monitors and charts the transactions of the guests, businesses, agencies and other non guests using the hotel’s services and facilities. A front office accounting system Creates and maintains an …
Special Guest Requests At the time of reservations guests may make special requests to make their stay more comfortable. The guest requests can be from the usual to the bizarre! The reservation agent must be frank if a guest request …
Hotel Promotion Brainstorm Areas When developing a program for hotel promotion to increase front office sales, the front office manager should identify the hotel products and services to be promoted. The major areas for hotel promotion are: Front Office and …
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Gin: Ingredients, types and brand names. Gin is a flavored alcoholic beverage produced by re-distilling high proof spirits with juniper berries and other botanical s. Gin originated over three centuries ago in Holland when Franciscus ‘de la Boe’ Sylvius, professor …
Housekeeping Supplies and Amenities Housekeeping supplies and amenities are the list of items that the guest use during their stay at the hotel room . Placement of Guest supplies in a room Housekeeping supplies and amenities for Guest includes all …
Hotel Yield Management A technique based on supply and demand used to maximize revenues by lowering prices to increase sales during periods of low demand and raising prices during periods of high demand. It is also known as Revenue Management …
