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Hotel Front Office Glossary Hotel Front Office Glossary is compiled with various important terms used in today’s hospitality industry. Account Balance – Difference between charge and credits in an account […]
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Property Management Systems for Hotel Industry Property management systems (PMS) contains assets of computer software package capable of supporting a variety of activities in front office and back office areas.
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Hotel Night Audit Process – Hotel Front Office The discovery and collection of accounting error is what the hotel night audit process is about. A hotel night audit ensures the
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Front Office Selling Techniques – Hotel Front Office Here in this article we will discuss and understand various selling techniques used in today’s hospitality industry. Up sell (encourage a customer
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Front Office Accounting System in Hotel A front office accounting system monitors and charts the transactions of the guests, businesses, agencies and other non guests using the hotel’s services and
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Special Guest Requests At the time of reservations guests may make special requests to make their stay more comfortable. The guest requests can be from the usual to the bizarre!
Hotel Promotion Brainstorm Areas When developing a program for hotel promotion to increase front office sales, the front office manager should identify the hotel products and services to be promoted.
Hotel Yield Management A technique based on supply and demand used to maximize revenues by lowering prices to increase sales during periods of low demand and raising prices during periods
Front Office Budget A front office budget is a formal financial statement of a future period. The front office budget planning process for front office is done by the front
New Hotel Trends Worldwide Concepts A good clean room with proper service — that is the least one expects while staying in a hotel. But there are some unusual ones
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