Restaurant Steward – Sample Task List

Following is the list of task a Food & Beverage or Restaurant Steward is suppose to perform in various work shifts.

Morning shift of Restaurant Steward

  1. Dusting of all granite tops
  2. Preparing of service equipment for breakfast
  3. Set up of tables
  4. Pick up flower arrangements
  5. Switch music and light on, open curtains, switch on air-condition etc
  6. Cream, milk and sugar bowl is ready to set on the table (If applicable)
  7. Refill condiments
  8. Folding of napkins
  9. Collecting and transfer of garbage
  10. Preparing of service equipment for lunch service
  11. Delivery of fruit baskets to the room
  12. Set tables for lunch Set promotion cards on table (if applicable)
  13. Brush-off cushion, send dirty cushions to laundry and receive new ones
  14. Refill sugar bowls
  15. Clean coffee machine(s)

Afternoon shift of Restaurant Steward

  1. Clean pantries
  2. Folding of napkins
  3. Set tables for dinner
  4. Refill oil lamps, set on trays (if applicable)
  5. Clean all menus including kid’s menus

Evening shift of Restaurant Steward

  1. Switch music and light on, open curtains, switch on air-condition etc
  2. Clean and polish all operating equipment and store neat and tidy according to stock
  3. Brush off all cushions
  4. Relocate tables for deep-cleaning the floor
  5. Returning of all flower arrangements

Night Shift of Restaurant Steward

  1. Check room service log book, collect and clear all trays on every floor
  2. Refill condiments for room service
  3. Refill salt & pepper shaker and clean opening with a toothpick daily
  4. Polish juice glasses fro breakfast service
  5. Clean tables and set for breakfast
  6. Collect door knob menus (if applicable)
  7. Set milk and creamer container on trays
Restaurant Steward - Sample Task List by BNG Hotel Management Kolkata
Restaurant Steward – Sample Task List by BNG Hotel Management Kolkata

Overall service assignments of a Restaurant Steward:

  1. Monday: All windows in the restaurants to be cleaned
  2. Tuesday: All wine cooler and wine cooler stands to be cleaned
  3. Wednesday: Clear and clean all cabinets/service stations and reset neatly
  4. Thursday: Deep cleaning of all pantries and wine fridges
  5. Friday: Deep-cleaning of all refrigerators and bread warmer
  6. Saturday: Deep-clean of all service equipment (Cutlery etc)
  7. Sunday: Deep-clean of service station, tables and chairs
  8. Attend every pre-shift briefing and training, attend English classes
  9. Refill service stationeries before breakfast, lunch and dinner
  10. Polishing glasses and cutlery during the day
  11. All guest floors are checked every two hours, and after every room service delivery
  12. Only Room Service Associates and Captains can take Room Service orders
  13. Daily duties
  14. Hygiene: Every shift is responsible to keep pantries clean during day and shift change
  15. Hostess: Checking of in-house guests, walk-ins and non-BF included hotel guests during breakfast
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