Special Guest Requests At the time of reservations guests may make special requests to make their stay more comfortable. The guest requests can be from the usual to the bizarre! The reservation agent must be frank if a guest request …
Housekeeping Supplies and Amenities Housekeeping supplies and amenities are the list of items that the guest use during their stay at the hotel room . Placement of Guest supplies in a room Housekeeping supplies and amenities for Guest includes all …
Restaurant Guest Reservation To handle the guest reservation effectively and according to hotel standard. Procedures for Restaurant Reservation 1. All calls (internal and external) are answered within 3 rings. 2. External calls are answered with an appropriate greeting: • Smile …
