Managing Front Office Operations
Enroll for best Managing Front Office Operations 6 Months course with BNG Kolkata
- Duration : 6 Months
- Industrial Training : N/A
- Under : AHLEI, USA
- Eligibility : 10th [Any Stream].
*installment facility available for Managing Front Office Operations.
Course Details of Managing Front Office Operations.
Course Contents for Managing Front Office Operations
Subjects to Study for Managing Front Office Operations
1 – Front Office Operations – Full Marks – 400 [Only for Front Office Managing Front Office Operations]
Hotel – Definition, Classification , Introduction to Front Office , Job Descriptions of Front Office Personnel , Sections of Front Office Department , Guest Rooms , The Guest Cycle , Reservations , Registration and Handling Check Ins , Departure Procedure , Concierge – Handling Mails and Messages , Handling Guest Complaints , Telecommunications in Hotel Industry , Safe Deposit Lockers , Uniformed Service , Left Luggage Procedure , Transport Service , Scanty Baggage Guest Check-in Procedure , Interdepartmental Communication , Special Requests , GLOSSARY , Practicals , Assignments. ***to study with Managing Front Office Operations
2 – Computer Applications – Full Marks – 200
The Technology , What is Computer? , Applications of computer , The Hardware , Internal Devices of computer , External Devices of computer , Input devices , Keyboard , Computer security & Virus , The Applications , Business applications , Office Automation Applications , Communication And Networking , Automation In The Hospitality Industry , Hospitality Accounting Applications , Computerized Restaurant Management Systems , Reservations through the Internet. , Central Reservation Systems (CRS) , Global Distribution Systems (GDS) , Hotel Property Management Systems (PMS) , THE TOTAL HOTEL MANAGEMENT SOLUTION SYSTEM , Application & the uses of information technology in the hospitality industry. ***to study with Managing Front Office Operations
3 – French for Hospitality – Full Marks – 200 Only for Food and Beverage Service Managing Front Office Operations
Pronunciation Guide – French Alphabet , French Cardinal and Ordinal Number Chart , Months – Days – Times – Colours , French Greetings , French Cooking terms , Other French Terms , Wine , Wine Name (Region) , Grape Varieties , Bordeaux , Loire , Alsace , Champagne , Practice Conversation , À l’hôtel – At the Hotel .***to study with Diploma in Hotel Operations 6 Months
4- Personality & Communication Development – Full Marks – 200
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