Daily weekly and Spring Cleaning Daily weekly spring cleaning are the most important part of hotel housekeeping operation. What is daily weekly and spring cleaning? 1. Daily cleaning- The work of housekeeping department is to make the premises thoroughly clean …
Restaurant Up-selling Techniques The objective of this procedure is to ensure that all staff understands the importance of having good sales or up-selling techniques, and how they increase the revenue of the outlet. Also to make staff understand the different …
Wine | Manufacturing | Classification and Brands Wine is an alcoholic beverage produced by the natural fermentation of ripe, freshly gathered grapes – according to local traditions and practice. Red Wine manufacturing -The Steps: Harvest – The grapes are picked …
Cocktails Cocktails are mixed drinks that have become popular since the first quarter of the 20th century It is claimed that the first recipe for a cocktail was lemon juice and powdered mixers, appreciated by Emperor Commodus in the second …
Restaurant Guest Complaint To ensure, the general understanding and handling of common guest complaint in a restaurant. A guest complaint is: A valuable source of market information. A good sales lead. To indicate a “negative” variance in our quality or …
Inventory Management of Food, Beverage and other related items Food, Beverage and related inventories are maintained and managed in accordance with guidelines to minimize the company’s investment and maximize return on Food, Beverage and related inventories through the use of …
Hotel Accounting Application – Hotel Computer Applications Here in this article we will discuss about hotel accounting application and application of computers in clerical and administrative functions (tactical and strategic hotel computers). The Hotel Accounting Application of computers to accommodation …
Restaurant Captain – Sample Task List The list of tasks a Restaurant Captain is suppose to perform in different work shifts. Morning shift of Restaurant Captain Get actual in-house guest list from FO Assist servers/runners setting up tables for breakfast …
Inventory Control of Food & Beverage Service Store Room F & B Departments of Hotels and restaurants follow strict control procedures with regard to all storage areas containing inventory of value. To outline storeroom and inventory control procedures. To protect …
Beer: Ingredients, Manufacturing, Processing, Types & Brand Names. Beer is an alcoholic beverage made by brewing and fermenting malted barley and sometime other cereal with hops added to flavor and stabilize it .Beer is a refreshing drink whose alcoholic content …








