Room Rate | Establishing room rate
Room Rate & Establishing the room rate in Hotel Front Office A hotel has different types of rooms on the […]
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Hotel Front Office
Hotel Concierge
Hotel Concierge Hotel Concierge is a section under front office that assists guests by performing different services such as making
Registration and Handling Check Ins
Registration and Handling Check Ins in hotel front office. Guest Registration or making booking for hotel rooms are sole responsibility
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Guest Room in Hotel
Hotel Guest Room and various types of Guest Rooms Apart from knowing the reservation terminology a reservation agent must have
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Scanty Baggage Guest
Scanty Baggage Guest The term Scanty Baggage refers to a guest with hand baggage. Such guests are a threat as
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Hotel Telephone Skills
Building Hotel Telephone Skills Regardless of whom you talk with over the telephone, it’s essential to learn Hotel Telephone Skills
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Potential Demand Tactics
Potential High and Low Demand Tactics – Hotel Front Office REVENUE / YIELD MANAGEMENT High Demand Tactics High Demand Tactics
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Hotel Transport Service
Transport Service for hotel Providing transport service is an important service of the hotel. This service comes under the control
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Hotel Guest Complaints
Hotel Guest Complaints Listen – Empathize – Apologize – Take action – Follow up – that’s all and you are
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Left Luggage Procedure
Left Luggage Procedure The term ‘Left Luggage’ refers to luggage left by a guest who checks out of the hotel
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