Elements of Hotel Yield Management – Hotel Front Office The following elements must be included in the development of a successful revenue or hotel yield management strategy: Group room sales Transient or FIT room sales Food and Beverage activity Local …
Property Management Systems for Hotel Industry Property management systems (PMS) contains assets of computer software package capable of supporting a variety of activities in front office and back office areas. The four most common front office software package are designed …
Left Luggage Procedure The term ‘Left Luggage’ refers to luggage left by a guest who checks out of the hotel but wishes to take his luggage later. The left luggage room has racks along the wall where the luggage is …
Evaluating Front Office Operations Evaluating the results of front office operations is an important management function. Without thoroughly evaluating the results of operations, managers will not know whether the front office is attaining planned goals. Successful front office managers evaluate …
