Computer Virus and security – Hotel Computer Applications Computer virus are small software programs that are designed to spread from one computer to another and to interfere with computer operation. What do computer viruses do? by way of the path …
Check out process in hotel – Guest check out – Departure Procedure The guest departure stage of the guest cycle involves several procedures designed to simplify check out and account settlement. These procedures include: Enquiring about additional recent charges- The …
Internet Marketing – Hotel Sales & Marketing Most hotels are now using the internet to communicate about, promote, and sell products and services. The advancement of technology has changed the way many hospitality organizations conduct business through Internet Marketing. Internet …
Catering Sales Contract Format To ensure consistent programming of catered events Catering Sales Contract is important for any banquet or catering establishment. (HOTEL NAME) CATERING DEPARTMENT GENERAL INFORMATION BILLING AND DEPOSITS Billing arrangements for all events must be made in …
Hotel Public area cleaning Public areas are the common places and facilitates accessible to in house guest and non-resident guest. Guest requires common areas to meet, sit and carry other activities. The place comes under the are lobby, restaurants, bars, …
Food and Beverage Service Equipment Various types of Food and Beverage Service Equipment used in hotels and restaurants by Food and Beverage Service department. Crockery Different types of crockery and their sizes A soup plate :- 20 cms in diameter …
Housekeeping Glossary Here we have listed some commonly used housekeeping terms or housekeeping glossary for hospitality industry. Contingency plan- Planning done for uncertain events. Lounge- A place in a hotel where a guest can sit back or relax. It is …
Beverage Requisition Procedure for Hotels and Restaurants All bar areas will complete beverage requisition daily, using the “empty for full” bottle method to control movement of alcoholic beverages from the beverage storeroom to bars and other issue areas and to …
Types of Housekeeping service in Hotels The entire housekeeping department runs 24 hours a day. The department never shut down at all. Various types of housekeeping service are given to hotel and guest room in the various shifts. The shifts …
Elements of Hotel Yield Management – Hotel Front Office The following elements must be included in the development of a successful revenue or hotel yield management strategy: Group room sales Transient or FIT room sales Food and Beverage activity Local …
