Safe Deposit Locker

Safe deposit locker is a facility provided by hotels to the in-house guests to keep their valuables and important documents in safety during their stay at the hotel. Hotels may provide this facility with or without charges as per the policy. Nowadays most hotels provide in-room safes with codes for locking. The safe deposit lockers have one key only for a guest and a second independent key with the front office cashier. So it takes the guest key and the cashier key to open the locker.

Find various other Safety awareness & basic accident prevention in hotels …here

Procedure for issuing safe deposit locker:

1. Look for an empty locker on guest request

   

2. Hand over the safe deposit locker registration card to the guest to fill up
3. Write down the locker number on the registration card
4. Have the guest sign the card at two places – one as a specimen and the other as a confirmation signature
5. Deposit the card in the rack against the locker number
6. Turn the cashier’s key on the locker
7. Let guest use his/her key to open the locker
8. Leave the premises to give privacy to the guest for keeping the valuables
9. Lock with the cashier’s key after the guest has locked with his/her key

Procedure for withdrawal from safe deposit locker:

1. Escort the guest to the safe deposit locker
2. Request the guest to open with his/her key
3. Open the locker with the cashier’s key
4. Ask the guest to put date and signature on the reverse of the registration card to monitor when he/she has opened the locker
5. Leave the guest and return only when the guest is ready. Ask the guest to lock with his/her key and then lock with cashier’s key.
6. Return the card to the safe deposit locker

Procedure for surrendering safe deposit locker:

1. Escort the guest to the safe depos it locker
2. Request the guest to open with his/her key
3. Open the locker with the cashier’s key
4. Ask the guest to put date and signature on the reverse of the registration card to confirm the return of the key
5. Let the guest empty the locker in the cashier’s presence
6. Take possession of the locker key
7. Lock the locker with both the keys
8. Return the keys to the rack
9. Post the appropriate charge (if applicable) for the use of the safe deposit locker.

Learn more about safe deposit box and rules of usage in hotels.. here